Phoenix Spring Tarot will reach out within 48 to 72 hours to confirm your booking and gather additional details tailored to the service you've chosen. For instance, if you've booked the In-Depth Question tarot reading, we'll contact you to discuss the nature of your question and offer guidance on how to prepare for your session. This also allows an opportunity to address any other inquiries you may have about the logistics of your reading.

While the tarot can provide a glimpse into potential outcomes, it's important to remember that the future is not set in stone. You always have the power as a sovereign being to change what you don't like or see for your highest good. Instead, tarot readings can help you gain insight into your current situation, uncover underlying issues or patterns, and guide you towards making empowered decisions that align with your highest good. Our focus is to help clients realise and tap into their own inner wisdom and intuition. Whether you're seeking clarity on a specific issue or simply looking for guidance on your life path, we're here to support you on your journey.

Unfortunately, we do not offer refunds or exchanges purchased products or services. All sales are final irrespective of circumstance and this is non-negotiable. We recommend double-checking your appointment date and time before purchase to ensure that you can attend and have a fantastic session

Sessions are not recorded, recordings are not permitted.

Yes, all tarot readings at Phoenix Spring Tarot are strictly confidential. We understand that many of our clients may have personal or sensitive issues that they wish to keep private, and we respect that. Therefore, we have a strict policy in place to ensure the privacy and trust of our clients. Our professional tarot readers will never share any information about your reading with anyone without your explicit permission. We encourage our clients to feel comfortable and open during their readings, knowing that their privacy is our highest priority.